Streamline your Practice for Peak Performance 

Designed for busy professionals seeing 10-15 clients per week. Let us handle the administrative burden so you can focus on what matters most: providing exceptional client care. 

Practice Pro includes:

Effortless Scheduling & Management: We'll expertly manage your appointments, send confirmations and reminders, and track their status—ensuring a smooth client experience from start to finish.

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Seamless Client Onboarding:  We'll efficiently manage client intake, securely collect and process necessary forms (including service agreements and consent forms), and create comprehensive client profiles within your system.  This ensures you have all the information you need, instantly available.

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Proactive Communication:  We'll handle all pre-appointment communication, providing clients with the necessary information and documents, leaving you free to prepare for your sessions.

Streamlined Referrals: We'll seamlessly process and enter all client referrals into your system, maintaining accurate and up-to-date records.

Clinic Concierge
$350 per week + GST
 

Your Dedicated Practice Management Solution

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Designed for high-volume practices seeing 20-30 clients per week, Clinic Concierge provides comprehensive administrative support, freeing you to focus entirely on patient care and practice growth.  

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Clinic Concierge includes: 

Complete Practice Management: We handle every aspect of your administrative workload, from appointment scheduling and confirmation to client onboarding and communication.  This includes managing emails, diaries, intake forms, service agreements, and ensuring all client information is accurately recorded. We also process referrals and send pre-appointment materials to ensure a seamless client journey.

Streamlined Financial Processes:  We assist with preparing invoices, managing cancellation fees, and reconciling remittance advices. We also possess a thorough understanding of Medicare MHCP and EPC plans, enabling us to efficiently process Medicare rebates associated with these claims. Furthermore, we can handle claims for Private Health Insurance and NDIS funding, ensuring you receive timely payments and minimize financial administrative burdens.

Efficient Recruitment & Onboarding:  We support your recruitment efforts by handling tasks such as job postings, candidate screening, and interview coordination. We'll also assist with onboarding new hires to help ensure a smooth transition.

Proactive Support & Flexibility:  Beyond core administrative tasks, we offer support with various projects, such as social media scheduling and research tasks. Our goal is to provide adaptable and proactive assistance, anticipating your needs and ensuring you always have the support you require.

Clinic Co-ordinator 
$550 per week + GST

Seamlessly Manage Your Growing Practice 

Designed for high-growth practices seeing over 30 clients per week, Clinic Co-Ordinator provides comprehensive, scalable administrative support, freeing you to focus on strategic growth and exceptional patient care.  This premium package builds upon the efficiency of Clinic Concierge, offering enhanced support and tailored solutions for your expanding needs.   

Clinic Co-Ordinator includes:

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Scalable Practice Management: We handle the full spectrum of your administrative workload, adapting to your evolving needs as your practice grows.  This includes seamless management of appointments, client communication, intake forms, service agreements, and secure data entry.  Our systems and processes are designed to scale effectively, ensuring consistent efficiency even with a large client base.  We also manage referrals and pre-appointment materials.

Streamlined Financial Processes: We offer robust financial administration including invoice preparation, cancellation fee management, and reconciliation of remittance advices.  Our expertise extends to efficient processing of Medicare MHCP and EPC claims, Private Health Insurance claims, and NDIS funding, ensuring accurate financial tracking.

Dedicated Recruitment & Onboarding Team: For practices with increased hiring needs, we provide dedicated recruitment and onboarding support. This goes beyond basic recruitment tasks to include robust candidate screening, interview coordination, and efficient onboarding processes to ensure a smooth transition for new team members.